Fastxcity – RUG Sales Policy

At Fastxcity – RUG, we are committed to providing high-quality rugs with excellent customer service. Please review our sales policy below for a seamless shopping experience.

1. Product Availability
We strive to keep our inventory up to date. However, due to high demand, certain products may be temporarily out of stock. If this occurs, we will notify you promptly and offer alternatives or provide an estimated restocking date.

2. Payment Methods
We accept the following payment methods:

Credit/Debit Cards (Visa, MasterCard, American Express)
PayPal
Bank Transfer
All payments must be completed at checkout to process your order.

3. Shipping & Delivery
Shipping Time: Orders are processed within 1-3 business days. Delivery times may vary depending on your location, but most orders will arrive within 5-7 business days.
Shipping Costs: Shipping costs are calculated at checkout based on the weight and destination of the order.
Tracking Information: Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
4. Return & Refund Policy
If you are not completely satisfied with your purchase, we accept returns under the following conditions:

Products must be returned within 30 days of delivery.
Items must be unused and in their original packaging.
A refund will be issued after we receive and inspect the returned item. Please allow 5-7 business days for the refund to process.
Note: Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival.

5. Warranty
All our rugs come with a 1-year warranty against manufacturing defects. If you encounter any issues, please contact our customer support for assistance.

6. Customer Support
For any inquiries or assistance, please contact us:

Hotline: (574) 753-5436
Address: 346 Wheatland Ave Logansport, Indiana(IN), 46947
Email: [email protected]
We appreciate your trust in Fastxcity – RUG and are dedicated to ensuring your satisfaction with every purchase.